Returns and Refunds
All second hand equipment comes with a 14-day Sale or Return period and a 6-month warranty. If for any reason you are unsatisfied with a second hand item you have received from us you may return it for a full refund within 14 days of purchase, the only stipulation being that the item is in the same condition as it was purchased.
If an item is found faulty at the time of purchase your shipping costs to return the item to us will also be refunded.
Where the item has been used within the 28-day returns period, we may make a deduction from any refund if the value of the goods has been reduced
You may return a second hand item for a refund if it is no longer desired or required but please note that your shipping costs will not be refunded under these circumstances.
Special Grays of Westminster extended warranties on both new and second-hand Nikon equipment are included on certain Nikon Owner magazine subscriptions which can be purchased via our online shop.
This returns policy does not affect your statutory rights. Details of your statutory rights are available from the Citizens Advice Bureau or Consumer Direct.